What must a school do when it has conflicting information about a student's incarceration status?

When a school encounters conflicting information regarding a student's incarceration status, it is essential to verify the status directly with the student. This approach ensures that the institution operates from accurate and reliable information. The process typically involves reaching out to the student to clarify their situation, which can help address any discrepancies stemming from third-party sources or documentation.

This verification is crucial because an accurate understanding of a student's incarceration status can significantly impact their eligibility for financial aid and other institutional resources. By discussing the matter openly with the student, the school can gather firsthand insight and allow the student to provide necessary context or evidence to resolve any conflicting information.

In contrast, disregarding the conflicting information could lead to improper decision-making based on incomplete data, potentially resulting in compliance issues or unfair treatment of the student. Conducting an internal investigation might not directly involve the most reliable source— the student— which could prolong the resolution process. Reporting to the authorities may be inappropriate unless there is a legal obligation to do so or if the situation involves criminal activities that need further investigation. Therefore, verifying the status with the student is the most prudent and effective course of action.